Why being one of the “Best Companies” to work for is essential in motor finance

Main image credit: Paul Burgess, CEO, Startline Motor Finance

Recently, we were named “one to watch” in the Best Companies to Work For lists, placing Startline among the leading employers in the financial sector for these nationally-recognised awards. As anyone who has attempted this accreditation can attest, it’s not easy to gain, and we see it as an important advantage in being able to attract and retain the highest quality people.  

As our company has grown, we’ve worked hard at increasing levels of workplace engagement with the aim of ensuring a healthy, happy workforce that is well-aligned with our corporate values and characteristics. Our Best Companies Index score, where staff rate how they feel about working for Startline, showed strong results and placed us highly when benchmarked against companies of our size and type. However, we’re not standing still and are undertaking a range of further initiatives that are designed to push further forward in this crucial area. We very much want to be the employer of choice in our region and sector of business.

Why do we place so much importance on this subject? Current conversations about motor finance are dominated by AI and technology, ever higher customer service standards, and mitigating the confusion that has recently surrounded compliance. We have committed substantial attention and resources to these areas, are fully aware of their importance to our future, and are achieving outcomes that, we believe, are among the best in our sector.

Overwhelmingly, this level of success is being achieved through the actions, skills and commitment of our employees. Yes, we have made significant investments in new platforms, for example, but that spending only produces excellent outcomes because the human element of our business is so strong. People maximise the possibilities of the technology.

In 2025, we believe that employing outstanding individuals is probably more important to the demands of motor finance than ever before. Being a business that is agile and robust, customer centred and compliant, and responsive and responsible, is only made possible by building a team that genuinely reflects those qualities.

In a jobs market that remains highly competitive, the third party approval represented by Best Companies helps us attract and retain the quality of individual that we need. It means anyone looking for a new role can see Startline has a track record of supporting employees to realise their potential. If you work here, we’ll do our very best to engage you in delivering outstanding results and reward you accordingly. It’s genuinely at the heart of our culture.

Founded in 2013, Startline is one of the UK’s leading motor finance companies, providing flexible solutions to around half of the top 50 franchise dealers and 70% of the top 50 independent car retailers measured by turnover, as well as accounting for more than 2% of the motor finance market by volume. It aims to deliver market-defining levels of customer service, compliance, innovation and insight. The company is headquartered in Glasgow where it employs more than 200 people and has a comprehensive sales presence throughout the whole of the UK.

For further details visit the website below.