Industry news

Used car values may not return to pre-pandemic levels, Cox finds

18 December | Used market

Used car values may never return to pre-pandemic levels, on a count of the rapid acceleration of online and digital channels setting a new benchmark for vehicle values.

Philip Nothard, director of strategy and insight at Cox Automotive, warned that there is no tsunami of used stock on the horizon, and an increased focus on the detail will be required as the shape of the market evolves. Nothard also stated that it can’t be ignored that around 1.4m new vehicles have been lost from the market, which will never enter the used vehicle parc.

Writing in Cox Automotive’s AutoFocus Q4 magazine in December, Nothard said: “Back in July, we asserted that the used car market has never been more critical to the overall health of the automotive industry than it has been in 2021. The last few months have given more weight to this suggestion.

29 November | Funding

Carzam secures £112m in first funding round

Online car sales platform Carzam has secured £112m in its first funding round, as the company prepares to scale and improve its offering.

Carzam expects revenues to be close to £150m for its first year of trading, equating to 13,500 sales of used cars through its website. The company launched in December 2020 and now employs more than 150 people.

Founders Peter Waddell and John Bailey are joined by a US-registered global institutional investment management firm with more than $37bn in assets under management as the lead investor in Carzam’s first external fundraising round.

John Bailey, who is former President of Cox Automotive, said: “This is a pivotal moment in Carzam’s history. To attract investment at this scale just months after our launch is a huge achievement and is recognition of our rapid growth.”

26 November | Electric

Used EVs selling faster than petrol for first time

Used electric vehicles (EVs) are currently selling faster than their petrol counterparts for the first time, according to the latest statistics from Auto Trader.

On average, a used EV is currently taking just 26 days to sell, which is two days faster than a used petrol vehicle (28), but two days slower than a used diesel (24). Used EVs are selling 41% faster than at the start of the year, leaving forecourts 18 days sooner than they did in January (44 days).

The Nissan Leaf (2017 registration) holds the current title of fastest selling used EV in the UK right now, taking an average of just 20 days to leave forecourts. It’s followed into second place by the French electric supermini, the Renault Zoe (2016), which is taking 23 days to sell, which is trailed by the Tesla Model 3 (2021), which is taking 27.

24 November | Electric

SMMT calls for increased support in the EV market

The Society of Motor Manufacturers and Traders (SMMT) has called for increased support to improve electric vehicle (EV) charging infrastructure.

In a statement, the trade body acknowledged that significant challenges remain, despite the commitment from manufacturers to decarbonise by 2035 – namely the semiconductor crisis that continues to impact production.

Additionally, the manufacturing sector is facing challenges from high energy prices, uncompetitive business rates and additional trade costs compared to global competitors.

The SMMT said long-term strategies and increased support are needed for these deficiencies, and close collaboration between industry and government will be critical if the industry is to remain internationally competitive.

George Gillespie, president and chairman of the SMMT, said: “We have invested billions in designing some of the most amazing electrified vehicles – over 115 zero-emission capable vehicle models are for sale in the UK right now. We have inspired the public to buy these exciting vehicles in numbers never seen before.”

6 December | Electric

Battery EV sales double year-on-year in November

Battery electric vehicles (BEVs) saw their market share grow to 18.8% of total car sales in November, more than double that of November 2020, new data from the Society of Motor Manufacturers and Traders (SMMT) has found.

In the wider market, new car registrations were up 1.7% in the month, marking an end to four consecutive months of decline. However, lockdowns in 2020 severely impacted registrations. When compared to the pre-pandemic average, the market remains down significantly, with 31.3% fewer vehicles registered during the month.

Mike Hawes, SMMT chief executive, said: “What looks like a positive performance belies the underlying weakness of the market. Demand is there, with a slew of new, increasingly electrified, models launched but the global shortage of semiconductors continues to bedevil production and therefore new car registrations.”

30 November | Retail

Maserati unveils ‘online to offline’ retail model

Maserati has unveiled its ‘online to offline’ (OTO) retail project, integrating virtual and traditional experiences in the purchase process.

The project adds digital tools to support sales, closely working with dealerships to personalise the experience for customers. Customers will be able to personalise their journey, deciding which aspects of the transaction should be worked on in a showroom and which can be completed digitally.

Bernard Loire, chief commercial officer at Maserati, noted: “The focus at Maserati is always on the customer, continuing the brand’s history of innovation and tradition, quality and exclusivity. We have therefore revamped our sales processes to arrive at an evolution of the customer journey.

“The brand wants to meet and exceed the expectations of customers, who will now be able to take advantage of an omnichannel experience.”

24 November | Online

Appetite for buying used cars online remains low, survey finds

The appetite for buying used cars online remains relatively low, with customers still seeking to speak to a person before a sale, a survey from MotoNovo Finance has found.

The research found that comfort with apps is not as strong as often assumed, while comfort around car buying through an app is much lower. Appetite for buying used cars online is still relatively low – although willingness to do so is improving for used vehicles. Additionally, expectations for the ability to complete the car buying journey online is declining.

While the research phase of a car purchase by consumers is dominated by online marketplaces and other online search tools, the position is reversed entirely in the final decision-making processes.

Dealers are dominant when it comes to the purchase point with online (led prominently by OEM websites) and private purchases, both a considerable way back in sharing a little under 25% of the market.

These were findings within MotoNovo Finance’s long-term research assessing consumers attitude to car buying, assessing how the car buying journey and research has evolved over the last year.

Karl Werner, managing director of MotoNovo Finance, said: “What we can see in action is the classic marketing AIDA mantra; Awareness, Interest, Desire, Action, with dealers only performing well in the final Action stage. It presents a potential risk if online can bridge that final process hurdle.”

17 November | M&A

Cazoo targets European expansion with €30m Swipcar acquisition

Online car retailer Cazoo has confirmed the acquisition of Swipcar, a consumer car subscription platform based in Spain.

Cazoo acquired Swipcar for €30m for a mix of cash & Cazoo shares and the transaction is expected to have a negligible impact on Cazoo’s FY2021 operating results.

Founded in 2018, Swipcar has grown to a team of around 100 staff based in Barcelona and offers a selection of cars available from various leasing company partners for an all-inclusive single monthly subscription payment which includes the car, insurance, maintenance, service and tax. The firm also recently launched in Italy and Portugal.

Alex Chesterman, founder and chief executive of Cazoo, said: “Swipcar has built a market-leading car subscription marketplace in Spain adding hundreds of new customers every month. This deal will enable us to accelerate our launch plans in Spain and Italy, offering consumers the option of buying, selling, financing or subscribing to a car entirely online.”

30 November | Hires

V12 Vehicle Finance creates 10 new roles to meet demand

V12 Vehicle Finance has created 10 new sales roles in 2021, including five internal promotions, to keep up with the demand for used cars and finance.

The number of employees at the Solihull-based vehicle finance provider now stands at 193. Alongside this, five internal promotions have taken place including the appointment of Ciara Raison as the company’s new commercial director, a promotion from her previous role as sales and marketing director within the motor department.

Raison is also a founding member of the Secure Trust Bank equality and diversity steering committee. As a result, the motor finance department now boasts 57% of women in its motor team and 59% in its sales team, outstripping the industry average.

David Nield, managing director at V12 Vehicle Finance, said: “As the demand for used cars continues to rise, we have taken the opportunity to further invest in our team and bolster the skills and services we can offer for dealers.”

2 December | Digital

Cazoo expands European reach with launch in France and Germany

Online car retailer Cazoo has launched its service in both France and Germany, less than two years after launching in the UK.

Cazoo owns and reconditions its cars before offering and delivering them to customers, with the entire process taking place online. Customers have access to high-quality, 360-degree images of the vehicle online, and the details of the car’s features and history. Each car comes with a full 7-day money back guarantee and a 12-month warranty.

Following its launch in both France and Germany today, Cazoo intends to grow its inventory to thousands of cars as it expands across Europe over the coming months as well as adding many new features to its EU proposition including buying cars directly from consumers, fully digital car financing and all-inclusive monthly car subscriptions.

24 November | Clean Air Zones

Shire Leasing to provide finance for Manchester’s CAZ support scheme

Shire Leasing has been appointed as a funder for Greater Manchester’s Clean Air Zone financial support scheme (FSS).

Eligible applicants will be able to use their funding directly with Shire Leasing or via accredited vehicle dealers. They will be able to arrange finance to help upgrade non-compliant vehicles to lower emission vehicles ahead of the charging Clean Air Zone being introduced in Spring 2022.

Greater Manchester has secured more than £120m government funding to help local businesses upgrade vehicles, including support for light goods vehicles (LGV), heavy goods vehicles (HGV), coaches, hackney carriages, private hire vehicles (PHV) and minibuses.

In brief

Evolution Funding names Katie Hayes as chief operating officer

Motor finance broker Evolution Funding has appointed Katie Hayes to its board of directors as chief operating officer.

Blue Motor Finance adds Standard Chartered & Schroders to platform

Blue Motor Finance has completed a syndication of part of its existing £300m forward flow transaction to Standard Chartered Bank and funds managed by Schroders Capital.

SMMT publishes marketing guidance for autonomous vehicles

The Society of Motor Manufacturers and Traders (SMMT) has published an industry guidance for marketing autonomous vehicles, developed with the Centre for Connected and Autonomous Vehicles group.

Volvo Group moves to electrify its company car fleet

Volvo Group has confirmed it will be electrifying its company car fleet, following the adoption of a whole life cost (WLC)-based method of building choice lists from Arval UK.

The AA partners with LeaseLoco to launch Smart Lease product

The AA has signed an exclusive partnership with leasing comparison site LeaseLoco to support its Smart Lease product launch.

2 December | Digital

Cazoo expands European reach with launch in France and Germany

Online car retailer Cazoo has launched its service in both France and Germany, less than two years after launching in the UK.

Cazoo owns and reconditions its cars before offering and delivering them to customers, with the entire process taking place online. Customers have access to high-quality, 360-degree images of the vehicle online, and the details of the car’s features and history. Each car comes with a full 7-day money back guarantee and a 12-month warranty.

Following its launch in both France and Germany today, Cazoo intends to grow its inventory to thousands of cars as it expands across Europe over the coming months as well as adding many new features to its EU proposition including buying cars directly from consumers, fully digital car financing and all-inclusive monthly car subscriptions.

24 November | Clean Air Zones

Shire Leasing to provide finance for Manchester’s CAZ support scheme

Shire Leasing has been appointed as a funder for Greater Manchester’s Clean Air Zone financial support scheme (FSS).

Eligible applicants will be able to use their funding directly with Shire Leasing or via accredited vehicle dealers. They will be able to arrange finance to help upgrade non-compliant vehicles to lower emission vehicles ahead of the charging Clean Air Zone being introduced in Spring 2022.

Greater Manchester has secured more than £120m government funding to help local businesses upgrade vehicles, including support for light goods vehicles (LGV), heavy goods vehicles (HGV), coaches, hackney carriages, private hire vehicles (PHV) and minibuses.